Our Benefits

Team Wellness

Competitive PTO Policy

Paid Holidays

On-site Fitness Center

Social Get-Togethers and Team Building

Mental Health Coordinator

Overview & Summary

The Mental Health Coordinator is responsible for cultivating referrals, gathering intake information, triaging cases and connecting children and families that are involved with Child Protective Services to mental health services. The Mental Health Coordinator will work alongside Family Advocates and CPS Caseworkers to remove barriers to accessing mental health treatment and provide expedited, evidence-based treatment to children and families who are connected with CPS.

The Mental Health Coordinator will report to the Director of Mental Health Services.

Duties & Responsibilities

  • Triage cases and connect children and families to appropriate mental health services with MDT partner agencies and community providers.

  • Ensure an effective and timely process for mental health referrals is in place at all times, including obtaining data from MDT partner agencies and community providers to maintain a centralized referral tracking system.

  • Address barriers to access at the individual and group level through direct communication and problem-solving with providers, Family Advocates, Caseworkers, parents/caregivers, and other involved parties.

  • Participate in the Safety and Support Team (SST) response by assisting the MDT in assessing children’s risk for suicidal ideation and safety planning.

  • Provide expedited, evidence-based mental health treatment to children and families who are connected with CPS and otherwise would not receive treatment.

  • Enter case notes in NCATrak, RedCap and other databases as needed in a timely manner.

  • Gather data for monthly/quarterly grant reporting, ensuring reports are submitted in a timely manner.

  • Receive ongoing training to ensure compliance with the NCA standards and best practices in the field of child sexual abuse.

  • Develop resource materials, referral manuals, assist with special projects etc.

  • Regularly attend Case Review, Team and Staff meetings.

Minimum Qualifications

To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill and/or ability required.  

  • Master’s Degree in Social Work or Psychology field, plus three years’ experience practicing with children who have experienced trauma required.

  • NYS Certification as a Licensed Master of Social Worker, Licensed Clinical Social Worker or comparable credential required.

Skills, Knowledge, & Abilities:

  • Advanced knowledge of the clinical treatment of trauma in children.

  • Knowledge of child abuse; child protective and law enforcement investigation procedures; and the legal reporting mandates for professionals.

  • Ability to provide effective clinical supervision to individuals and groups.

  • Strong organizational and communication skills. 

  • Experience managing people with diverse backgrounds.

  • Outstanding ability to work cooperatively with service providers and partner agencies.

  • Excellent computer skills and proficiency with Microsoft® Office and database software.

  • Respect for diversity and a commitment to providing culturally competent and inclusive services

How to apply

Please submit an employment application, cover letter, resume, and pay requirements to mentalhealthcareers@bivonacac.org. No phone inquiries, please.

Click here to download our employment application.


A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.